Contact Us

Last updated: October 09, 2026

Product and delivery support

For questions about your portrait, readings, download links or delivery, email [email protected].

Please include the email address used at checkout and your BuyGoods order number, if available. Never send your full card number or security code.

BuyGoods order support

For assistance with your BuyGoods purchase, call +1 (302) 200-3480. This telephone number belongs to BuyGoods order support.

Waiting for your delivery?

Classic orders are delivered within 48 hours after confirmed payment. Premium Color orders are delivered within 12 hours after confirmed payment. Optional additional readings are delivered on the same day as the main product and may arrive separately.

Check for emails from [email protected] in your Inbox, Spam, Junk and Promotions folders. If found in Spam, mark the email as not spam or move it to your Inbox.

Refund requests

See our Refund Policy for the 30-day money-back guarantee and request instructions.